What's the latest status on your project? Who's working on the priority issues? Are there any projects running behind schedule? Who are the issue requesters? Where are the support documentation for the projects? You can get answers to these questions with XCS Project Management Services.
Basic Features
- Navigate through issues using a dashboard
- Display fields by selecting columns
- View issues by projects, category, or status
- Drill down to the issue details
- Track the status, related issues, and issue history
- Automatic email notification option of new/updated issues
- Query and save query for later use
- Attach files to your issues
- Link to related projects
Advanced Features
- Create projects with a wizard-like step-by-step assistance
- Clone an existing project instead of starting from a new form
- Create issue categories, priorities, statuses, milestones, and custom fields
- Assign project members and permissions
- Assign issue owners and add notes
- Allow access to specific permissions linked to user profile
- Assign projects and issues to user security roles
Benefits
- Quick access to project status allows the ability to provide excellent response time
- Multi-purposes and easy-to-use
- Web-based tool for team collaboration
- Project assignments based on user security roles
- Email notification of new/update issues
- Wizard step by step to create projects
- Language localization support - customizable field display